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Terms of Service

Last updated: February 2026

1. Service Description

Topo Prints provides custom topographic art prints based on elevation data from public sources. Prints are produced and fulfilled by Printful, a third-party print-on-demand service.

2. Orders and Payments

All payments are processed securely through Stripe. Prices are in USD and include production costs. Shipping is calculated at checkout based on destination.

3. Shipping and Delivery

Orders are typically produced within 2-5 business days and shipped via standard carriers. Delivery times vary by destination (typically 5-14 business days for domestic US orders).

4. Returns and Refunds

Every print is custom-made to order — we don't keep pre-printed inventory. Because of this:

Refunds are processed back to the original payment method via Stripe, typically within 5-10 business days.

5. Cancellations

You may request a cancellation by contacting us as soon as possible after placing your order. If your order hasn't entered production yet, we'll cancel it and issue a full refund. Once production begins, cancellation is no longer possible.

6. Data Usage

We use OpenStreetMap/Nominatim for geocoding and public elevation data sources. We do not store your location searches beyond what is needed to fulfill your order.

7. Contact

For questions or support, please email hello@topo-prints.com